Last updated 31 August 2026

Terms of use

By using TalkToMe, you agree to use it as an educational self-help companion and not as a replacement for professional or emergency care.

Who may use TalkToMe

TalkToMe is intended for adults aged 18 or over. You are responsible for deciding whether the service is appropriate for you.

Not therapy or medical care

TalkToMe is automated. It is not a human, therapist, doctor, diagnostic service or crisis service. Its replies may be incomplete or mistaken. Seek qualified professional advice for medical or mental-health decisions.

Immediate danger

Do not rely on TalkToMe during an emergency. In the UK, call 999 or go to A&E. For urgent mental-health support, call NHS 111 and select the mental-health option, call Samaritans on 116 123, or text SHOUT to 85258.

Free day and membership

The first-day experience is available without charge. Continuing membership is £7 per month through the payment option shown at checkout. Square processes the payment and displays the billing terms before confirmation. You may stop future renewals using the cancellation options associated with the Square purchase.

Acceptable use

Do not misuse, interfere with, reverse engineer or attempt to gain unauthorised access to the service. Do not use it to harm, threaten or unlawfully identify another person.

Availability

TalkToMe may change, pause or withdraw features. Reasonable care is taken to keep the experience useful and available, but uninterrupted access and error-free replies are not guaranteed.

Your responsibility

You remain responsible for actions and decisions taken after using the service. If a suggestion does not feel safe or appropriate, do not follow it.